Videos

Arcus Restoration 2025 | Restorer Stories

In this episode of Restorer Stories, meet the team at Arcus Restoration and see how they help property owners move forward after floods, storms, mold, and other disasters. “Flood, storms, mold, and other disasters—they can bring life to a halt. But they don’t have to keep you there. Our team creates a bridge from the […]

What’s the Best Thermohygrometer for the Job?

When assembling the best tools for water damage restoration, a thermohygrometer is a valuable tool to inspect, assess, and define needs for the job. Curious what features you should be looking for in a thermohygrometer for your cleaning and restoration company? Chuck covers it all in this quick, 7 minute episode of When It Comes […]

Scaling Marketing and Customer Experience with Existing Tools

C&R

What should restoration companies do when the storms slow down? In this episode of the Restoration Masterclass podcast, Santa Davison of SERVPRO Team Olson and Holly Baldwin from DocuSketch share practical ways restoration teams can use downtime to strengthen marketing, build relationships, and improve documentation workflows. They discuss how tools like DocuSketch can help companies generate leads, create digital […]

The Asbestos Conversation Every Restoration Company Should Have

Asbestos isn’t a thing of the past—and assuming it is can put your crew, your customers, and even your family at risk. Dr. Catherine Perrault, Chief Medical Officer at the Mesothelioma Center, breaks down the myths, the science behind asbestos exposure, and the practical steps every restoration company should take to stay safe.

Exploring the Impact of Toxic Chemicals

In this episode, Michelle is joined by two incredible, and highly celebrated scientists to discuss toxic chemicals in our lives – and how they disrupt our bodies, hormones, and environments. Pete Myers, PhD, a founder of sudoc (creator of dot Cleaner), is one of the world’s top experts on endocrine disrupter chemicals. He coined the […]

Rethinking Estimating in Restoration | Restoration MasterClass S4E1

Season 4 of the Restoration Master Class, sponsored by DocuSketch, kicks off with a powerful conversation on one of the most misunderstood—and underutilized—scaling tools in restoration: remote estimating. This episode features Nelson Higgins, VP of North America for DocuSketch and a 43-year veteran of insurance restoration. Nelson breaks down why only 15–20% of the industry is […]

Antimicrobial Application: To Apply, or Not to Apply

In this episode of When It Comes Down To It, Chuck Boutall shares all about the application of antimicrobials on water loss to create a much safer work environment.

Becoming the Go-To Pro: How 360 Documentation Drives Trust, Scale and Service

Holly Baldwin

Extreme weather events and longer CAT seasons are driving higher claim volumes for contractors. As a result, the pressure is on for restoration businesses to not only handle increased claim volume, but also differentiate themselves from competitors. For restoration professionals, becoming the “go-to” pro in their community requires an investment into emerging technology that scales […]

Troubleshooting Refrigerant Dehumidifiers

If it’s broke… FIX IT! On the latest episode of When it Comes Down to It, Restoration Technical Institute’s Chuck Boutall helps us understand the refrigerant cycle & components, & identify the symptoms to best troubleshoot your refrigerant dehumidifier. Find more When It Comes Down to it here.

AI in Action: A New Era for Restoration | RestorAI

Welcome to the first episode of RestorAI, where hosts Michelle Blevins and co-host Dave Grove, of ⁠Bylt Restoration⁠, explore how artificial intelligence is revolutionizing the restoration industry. In under five minutes, they break down the different types of AI—research AI, co-pilot AI, generative AI, vision AI, predictive AI, and more—explaining how each can be leveraged in […]