Kris Rzesnoski
“Should I include Managed Repair Programs in my business? I hear good and bad arguments on both sides, and I’d appreciate your thoughts.” Question submitted by TX Restoration Company Owner In the restoration industry, few topics generate as much debate as Managed Repair Programs. You’ll find very passionate people on both sides. Some contractors avoid […]
Kelley Dolan
When it comes to how employees interact with customers, vendors, and others, a lot of that behavioral guidance comes from what they see modeled by long-term or leadership-level staff. Ideally, that example-setting finds its way into a written policy manual early in the company’s development. In this article, “manual” refers to a company policy manual […]
Kris Rzesnoski
A Question That Will Make You Think: I’m a franchisee, and I use Xactimate for water and fire losses. Lately, I’ve been getting adjusters and reviewers saying I’m using the wrong price list. If you type in the address where the work is performed, it brings up the Waco price list. I use the Dallas/Fort […]
Kris Rzesnoski
Every reviewer eventually faces the same confusing scenario: two estimators walk the same loss, see the same rooms, touch the same building materials, track the same moisture pattern, yet produce scopes and prices that look like they came from two different industries. One calls for selective removal and targeted drying. The other calls for full […]
Tommy Yacobellis
The Heating, Ventilating, and Air Conditioning (HVAC) assessment process in the ANSI/IICRC S590 identifies impacted and non-impacted HVAC internal surfaces after a water, fire, or mold damage event. This Standard contains procedures to perform HVAC assessments and create a written report and Restoration Work Plan (RWP) of work for residential, commercial, institutional, and healthcare buildings. […]
Doug Weatherman
We are Rare Restoration and Roofing, a local, family-owned, operated, culture-first, full-service restoration company based in Colorado Springs. We service commercial and residential clients all over the front range from our two brick-and-mortar locations. Between Rare and our sister carpet cleaning company, we have the most truck-mounted extractors in the region, allowing us to respond […]
