Lorne McIntyre
Walk into almost any water loss situation and you’ll hear the same questions. “How many dehumidifiers do we need? How many air movers should we install? How long will this take?” These are all very practical questions, but the more important question is: “What is the drying plan?” ANSI/IICRC S500 Standard defines successful drying by […]
Nelson Higgins
If I could go back 45 years, I’d tell myself one thing: learn to be the best communicator in the room. Communication is the age-old failure point in restoration. In my experience, about 80% of restorers are bad at it. And it costs them in ways they don’t always connect back to the real cause. […]
Quick Response, the Capital Region’s leading remediation company, today announced the launch of Response Plus, a proactive preparedness program designed to help commercial property owners, facility leaders, and building operators reduce uncertainty, minimize risk, and respond more effectively when disaster strikes. Built to address the reality that water and fire events are not a matter of […]
Justin Sachs
When disaster strikes—a wildfire, hurricane, deep freeze, or catastrophic plumbing failure—restoration professionals are among the first to step into the chaos. Amid toppled drywall, blown insulation, smoke-laden furniture, and muck left behind, their job is to make damaged properties safe and livable again. Yet, one of the most critical safety measures for crews and building […]
Thomas Licker CEICR, CBRM
Twenty years ago, the emergency restoration industry was largely defined by water and fire damage. But today, in an increasingly complex world, the demand for specialized services such as biohazard remediation and hazardous materials mitigation has transformed these once “niche” offerings into strategic imperatives. These services are no longer optional add-ons—they are vital tools for […]
Senators Richard Blumenthal (CT-D), Joni Ernst (IA-R), Tim Sheehy (MT-R), Mazie Hirono (HI-D), and Congressman Jimmy Panetta announced the introduction of a new, bi-partisan measure that looks to address dampness and mold in military housing, specifically naming the IICRC’s standards and certifications. The Military Occupancy Living Defense (MOLD) Act proposes comprehensive reforms to address mold […]
Patty Olinger
One could argue that all the spaces we work, play, and live in are “controlled” environments. The COVID-19 pandemic has underscored the importance of indoor air quality (IAQ) and healthy indoor spaces, especially considering that we spend over 90% of our time indoors. This article will provide a high-level overview of what we consider traditional […]
Tommy Yacobellis
The Heating, Ventilating, and Air Conditioning (HVAC) assessment process in the ANSI/IICRC S590 identifies impacted and non-impacted HVAC internal surfaces after a water, fire, or mold damage event. This Standard contains procedures to perform HVAC assessments and create a written report and Restoration Work Plan (RWP) of work for residential, commercial, institutional, and healthcare buildings. […]
Holly Baldwin
For a long time, I was a chameleon. In school, in college, in early jobs, I’d look at the people around me and quietly try to mirror them. Who they were, how they presented, what they seemed to project. I thought that was just how you fit in, how you got ahead. It took years […]
Eric Sprague
One of the biggest complaints I hear from restoration and home service owners today is this idea that “nobody wants to work anymore.” I hear it everywhere. At conferences.On coaching calls.At dinner tables after long days.In shops when another young person quits unexpectedly. And look, if I’m being honest, I’ve said versions of it myself […]
