Mike Allred
In the high stakes environment of the restoration industry, no matter if it is mitigation or construction, a true Health and Safety Officer (HSO) is a missing link for many restorers. In environments where our teams face electrical hazards, fall hazards, chemical and hazardous material exposures, the HSA is your first line of defense in […]
Lorne McIntyre
Early one morning, I was standing in a warehouse bay, watching a new technician wrestle with a desiccant hose connection that should have taken less than thirty seconds. He wasn’t being careless or lazy. He simply hadn’t been shown why the airflow mattered, how restriction affects performance, or what happens downstream in the drying system […]
Kelley Dolan
When it comes to how employees interact with customers, vendors, and others, a lot of that behavioral guidance comes from what they see modeled by long-term or leadership-level staff. Ideally, that example-setting finds its way into a written policy manual early in the company’s development. In this article, “manual” refers to a company policy manual […]
Kris Rzesnoski
A Question That Will Make You Think: I’m a franchisee, and I use Xactimate for water and fire losses. Lately, I’ve been getting adjusters and reviewers saying I’m using the wrong price list. If you type in the address where the work is performed, it brings up the Waco price list. I use the Dallas/Fort […]
Kris Rzesnoski
Every reviewer eventually faces the same confusing scenario: two estimators walk the same loss, see the same rooms, touch the same building materials, track the same moisture pattern, yet produce scopes and prices that look like they came from two different industries. One calls for selective removal and targeted drying. The other calls for full […]
Graham Dick
Publisher’s Note: We love to be the bridge for dialogue, discussions, and different viewpoints within the restoration industry. This article by Graham is in response to another piece recently published in C&R related to three-day drying. We encourage you to read both – and share your thoughts in the comments of this article on social […]
Luis Suarez
Lea el artículo en Español Part 1 of 8 Understanding the importance of following proper procedures is essential to avoid costly mistakes and save both time and money. Imagine disregarding the Standard of Care and proceeding without caution. You rush to place air movers, dehumidifiers, and perhaps even an injector dryer to speed up the […]
Bob Moore
Shifting weather patterns and increasingly extreme conditions are fundamentally reshaping the restoration industry, particularly in the area of mold remediation. With rising global temperatures, increased humidity, and prolonged periods of damp conditions, mold is no longer a seasonal issue. Instead, restoration professionals are now facing a year-round challenge, with mold outbreaks driven by record-breaking storms, […]
Tommy Yacobellis
The Heating, Ventilating, and Air Conditioning (HVAC) assessment process in the ANSI/IICRC S590 identifies impacted and non-impacted HVAC internal surfaces after a water, fire, or mold damage event. This Standard contains procedures to perform HVAC assessments and create a written report and Restoration Work Plan (RWP) of work for residential, commercial, institutional, and healthcare buildings. […]
Bran Lynch
Decades ago, the pioneers of the restoration industry recognized the need for standards that restorers could use to set a benchmark for professional services. People like Martin L. King, Lloyd Weaver, Cliff Zlotnik, Claude Blackburn, Rusty Amarante, Lee King, Larry Holder, Pete Consigli (and many more) fought to have our industry recognized as organized and […]
